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Coronavirus (COVID) Information

Here is a summary of the recently updated COVID mask policy for healthcare settings, including Bideford Medical Centre, as of June 2022:

  • Patients are no longer required to wear a face covering (but are welcome to wear one as a personal preference)

  • Patients who attend with suspected COVID or respiratory symptoms should wear a mask or face covering if tolerated

  • Healthcare staff will continue to wear masks where there is a risk of COVID-19 transmission or the patient is vulnerable / has reduced immunity

  • Healthcare staff will also put on a mask if the patient makes a reasonable request for them to do so

  • We will continue to use social distancing in the surgery to help patients flow through the practice and reduce disease transmission

We are sure you are all aware we have strived to keep the surgery as safe as possible throughout the pandemic for patients, staff and visitors. We have remained open throughout offering telephone, video and face to face consultations as appropriate and will continue to do so. All patients have been triaged before entering the practice to reduce the risk to you, vulnerable patients and staff members.


Social distancing - we still require everyone to socially distance when in the building - follow signage for queuing and leaving chairs where they are placed a distance a part.

GP Appointment Telephone Triage - we are still running an appointment telephone triage service. PLEASE DO NOT COME TO THE PRACTICE TO BOOK AN APPOINTMENT. If you need to make an appointment, please ring us and we will book you a telephone call back in the first instance. If on discussion with the clinician it is deemed you need a face to face appointment this will be arranged.

All other contact should be done via the telephone, online access or for non-urgent medical or admin requests, you can use the contact us online service

Please order repeat prescriptions online or through the NHS App. If you unable to access this, then please drop your repeat slip request through the letter box at the front door

Please keep up to date on all practice information via our website and help us to continue to keep you all safe.

NHS Volunteer Responders

​This programme enables volunteers to provide care or to help a vulnerable person, which is permitted under the new rules announced by the Government on 23rd March 2020. Volunteers may be asked to show the active task they are responding to if asked. 

Follow this link for more information or to join up

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