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Use the surgery > Your Online Health Record

View your medical record online

The NHS wants to provide people with an easy and efficient means to view their personal health information online.  

If you are over 16 and have an online account, such as through the NHS App, NHS website, SystmOnline or Airmid, you will now automatically be able to see all future information entered on your medical record *.

Some people can already access this feature, and this won't change for you.


*patients registered at the surgery before 2nd February 2023 will see all future information added after this date. Patients registered at the surgery after the 2nd Feb 2023 will see all information recorded from the date of their registration onwards.  

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. Please note that this only applies to records from your GP, not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your GP. For most people, access will be automatic, and you won't need to do anything.  

Your GP may talk to you to discuss test results before you are able to see some of your information on the app. Your GP may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to the practice.  

These changes only apply to patients with existing online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via a subject access request. The changes also only apply to personal information about you.  

If you are a carer and would like to see information about someone you care for, please complete the proxy access form found on the following page of our website:  

Once signed up to online services you’ll need to make sure you protect your login details. Do not share your password with anyone as they will then have access to your personal information.  

See also for further information. 

Important information for all online services users

Many of the online service apps like NHS App and Airmid offer patients the ability to add their own health conditions / readings and notes to their patient record. Please note that the data you record via these apps may not be reviewed by the surgery or your GP. Do not rely on the apps to notify the surgery of changes to your health, until otherwise agreed. 

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