Helping you live well
Tel: 01237 476363
Welcome To Bideford Medical Centre
How Our System Works
All our patients needing to see or speak to a clinician are asked to submit a medical request, either by completing the form via the ‘submit a request’ button below or by telephoning the practice and asking a receptionist to complete this form on their behalf.
Please consider which of the options below best describes your medical issue and follow the guidance.
GP Availability
W/C 20th October 2025
Dr Bond - Weds, Fri
Dr Brown - Weds, Thurs
Dr Chan - Mon, Thurs
Dr Clarke - Next available 17th Nov
Dr Davies - Next available 27th Oct
Dr Down - to be confirmed
Dr El-Badawy - Next available 28th Oct
Dr James - Tues, Thurs, Fri
Dr Lloyd-Jones - Mon, Weds, Thurs
Dr O'Brien - Tues, Thurs PM, Fri
Dr Relph - Tues, Weds, Fri
Dr Thornton - Mon
W/C 27th October 2025
Dr Bond - Mon, Weds, Fri
Dr Brown - Thurs, Fri
Dr Chan - Weds, Thurs
Dr Clarke - Next available 17th Nov
Dr Davies - Mon, Tues, Weds
Dr Down - to be confirmed
Dr El-Badawy - Mon AM, Tues, Thurs AM
Dr James - Tues, Thurs, Fri
Dr Lloyd-Jones - Weds, Thurs
Dr O'Brien - Next available 4th Nov
Dr Relph - Next available 4th Nov
Dr Thornton - Mon, Weds
Contact Us Online
Prescription Requests - please note
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To avoid the risk of error, we are unable to accept routine prescription requests over the telephone. Our reception team will ask you to place any routine request in writing.
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We do not respond via phone or text to routine medication requests when a prescription has been issued or rejected.
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We cannot advise when your prescription will be ready to collect from the pharmacy – only when we have issued the prescription.
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Our Clinicians have requested that we do not disturb them in clinic for prescriptions that are requested for on the day. Urgent requests may not be signed until the end of surgery at the earliest.
FAQs
Please visit our Frequently Asked Questions page if you need further information regarding our system. We will endeavour to update the page regularly.
Your Practice Charter
This charter sets out what we as a practice want to provide for our patients and the challenges we face in doing so. Please follow the View your Practice Charter link below.
Update on our use of AI technologies at Bideford Medical Centre
As part of our ongoing commitment to keeping your personal information safe, we are temporarily pausing our use of Heidi and other artificial intelligence (AI)-powered tools, in line with the latest national guidance from NHS England.
This is a precautionary step while new governance frameworks and assurance processes are finalised across the NHS. Our goal is to ensure that every system we use protects our patients by meeting the very highest standards for safety, transparency, and data protection.
We’re working closely with NHS bodies and technology providers to help shape these standards and are optimistic that we’ll be able to safely reintroduce these tools very soon.
This technology has a vital role to play in the future of healthcare. Whether it’s reducing clinician admin, improving access, or supporting safer decision-making, these tools will be key to helping the NHS work more efficiently and meet increasing demand — all while supporting us to keep care patient-centred.
We’ll keep you informed as we move forward.
Thank you for your patience and continued support as we embrace technology that helps us deliver the best possible care.
