Contact Us and Find Us

Practice address:

Bideford Medical Centre
Abbotsham Road
Bideford
EX39 3AF

Telephone: 01237 476363

Change of patient details

For change of patient details please either write to the practice or use patient online services.

Please note that you must sign up to online services in order to use them. Information regarding this is available on the online services page (see link above).

Complaints

We take all suggestions, concerns and complaints from our patients very seriously and do our very best to ensure that a consistent approach is undertaken at all times.

Complaints, suggestions and concerns should be made in writing for the attention of the Operations Manager Mrs Z Smale.

Health Complaints Advocacy Service

If you feel you have not had the service you expected from the National Health Service (NHS) and want to complain, the law says you have the right to have the support of an advocate. An advocate is an experienced worker who can help and support you to make your complaint.

Directions

From Bideford Quay proceed up the High Street. At the top junction turn left and then first right into Abbotsham Road. After 100 metres turn right into the Bideford Hospital entrance and turn immediately left at the mini roundabout. The Medical Centre is then 50 metres on your left.

* For sat navs use Bideford Hospital (postcode EX39 3AF) and when turning into the hospital entrance take the immediate left on the mini roundabout. The Medical Centre is 50 metres on your left.

Parking at the medical centre

Automatic Number Plate Recognition (ANPR) systems are operated by Total Parking Solutions in all car parking areas related to Bideford Medical Centre. This to help manage our limited parking resources and ensure our patients & visitors can park when required.

Should patients and visitors require more than two hours parking, please complete a parking extension request form with your vehicle registration number details at reception on arrival.

Signage will be in place at the entrances to both the Patients & Visitors car park and the Staff, Patients & Visitors car park advising drivers of the Terms & Conditions attached to using Bideford Medical Centre’s car parks.

Any unauthorised vehicles parked in the car parks in excess of 1 hour will receive a Parking Charge Penalty. Any person receiving a Parking Charge Penalty can appeal in writing to Total Parking Solutions.