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Book an appointment

Prescription queries - Please click slideshow for further information.....

Six steps to seeing your GP during the COVID-19 pandemic


If you need to seek advice from the practice, contact us by telephone on 01237 426300 or via the website. Phone lines are open 8.30am-1pm | 2pm-6pm Mon-Fri .


To protect you and practice staff, you are likely to be offered a telephone, online or video consultation. Or why not try an e-consult? (see below)


Your GP will give you a face-to-face appointment at the practice if they identify that you need one.


If you do need to visit for an appointment, we will tell you everything you need to know when you come and what measures are in place to keep you safe.


If your GP thinks you need to be referred to hospital for review or treatment, they will arrange this.


If you are given an appointment at the practice or at the hospital, it is really important to attend.

Booking an Appointment via Online Services

Once registered you can log on via the internet to our online services where you can book an appointment, order a repeat prescription or view your medical record. Please note that this service requires registration before you can use it. Click the Online booking system link below for further information (or if you are an existing registered user wishing to logon).

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Urgent Appointments / Same Day Team 

If your problem cannot wait please ring after 8.30am. A Receptionist will ask a few basic questions and you will be offered a telephone call back from one of our Clinicians. They will decide if a face to face appointment is required and will offer an appointment if appropriate. 

Cancelling Appointments & Non Attending

If you have booked an appointment with a GP, practice nurse or healthcare professional and  are then unable to attend, please let us know either by telephone on 01237 476363, by cancelling online (if you have booked your appointment online).

We would like to inform everyone that during the Coronavirus pandemic it will be compulsory that anyone coming into the practice will need to wear a face covering. Social distancing is still vital, however, face coverings are an added precaution.

There are guidance on face coverings and how to make them on the government website -



Want advice from your doctor, self-help information or have an administrative request (such as a sick note or test results)?

Fill out a simple online form to get advice and treatment today if you submit your request between 8:00AM and 4:00PM. Otherwise your practice will respond by the end of the next working day.

How does the e consult service work?

  1. Complete a simple form about your problem or request

  2. Your GPs decide on the best treatment for you

  3. The practice calls you or emails you with advice, a prescription or an appointment