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Use the surgery > Book an appointment

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Book an appointment

Here is a summary of the recently updated COVID mask policy for healthcare settings, including Bideford Medical Centre, as of June 2022:

  • Patients are no longer required to wear a face covering (but are welcome to wear one as a personal preference)

  • Patients who attend with suspected COVID or respiratory symptoms should wear a mask or face covering if tolerated

  • Healthcare staff will continue to wear masks where there is a risk of COVID-19 transmission or the patient is vulnerable / has reduced immunity

  • Healthcare staff will also put on a mask if the patient makes a reasonable request for them to do so

  • We will continue to use social distancing in the surgery to help patients flow through the practice and reduce disease transmission

Six steps to seeing your GP during the COVID-19 pandemic

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If you need to seek advice from the practice, contact us by telephone on 01237 426300 or via the website. Phone lines are open 8.30am-1pm | 2pm-6pm Mon-Fri .

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To protect you and practice staff, you are likely to be offered a telephone, online or video consultation. Or why not try an e-consult? (see below)

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Your GP will give you a face-to-face appointment at the practice if they identify that you need one.

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If you do need to visit for an appointment, we will tell you everything you need to know when you come and what measures are in place to keep you safe.

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If your GP thinks you need to be referred to hospital for review or treatment, they will arrange this.

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If you are given an appointment at the practice or at the hospital, it is really important to attend.

If you need help with a non-urgent medical or admin request, you can now contact us online.

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Prescription queries - Please click slideshow for further information.....

Booking an Appointment via Online Services

Once registered you can log on via the internet to our online services where you can book an appointment, order a repeat prescription or view your medical record. Please note that this service requires registration before you can use it. Click the Online booking system link below for further information (or if you are an existing registered user wishing to logon).

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Urgent Appointments / Same Day Team 

If your problem cannot wait please ring after 8.30am. A Receptionist will ask a few basic questions and you will be offered a telephone call back from one of our Clinicians. They will decide if a face to face appointment is required and will offer an appointment if appropriate. 

Cancelling Appointments & Non Attending

If you have booked an appointment with a GP, practice nurse or healthcare professional and  are then unable to attend, please let us know either by telephone on 01237 476363, by cancelling online (if you have booked your appointment online).