Use the surgery > Addtional Surgery Information > How we use your information
Telephone calls
All telephone calls received and made by the practice are recorded for training and monitoring purposes. The telephone recordings are held for three years from the date of the call (both securely by our telephone system provider RPM Solutions and as a copy on a dedicated PC which is located in a secure area of our premesis).
Data Protection Privacy Notice for Patients - GDPR
Devon & Cornwall Shared Record
Helping patients across Devon and Cornwall
The Devon and Cornwall Care Record brings together patient data from a number of health and social care providers and presents it as a single record.
This new system enables frontline staff to see details held by GP practices, hospitals, care homes and other organisations across Devon, Cornwall and the Isles of Scilly, giving them a more complete view of a patient’s history.
Having access to patients’ overall health and medical history will help health professionals identify problems more effectively and make quicker diagnoses.
They’ll be able to see what medication you’re taking and if you have any allergies. As well as making treatment safer, this will provide patients with greater continuity of care.
The improved administration will save healthcare staff time chasing down information and spare you the frustration of having to repeat yourself as you move through the system.
For further information please visit:
https://www.devonandcornwallcarerecord.nhs.uk/
To opt out of the scheme
please visit:
https://www.devonandcornwallcarerecord.nhs.uk/data-security-and-privacy/
Your data - General Practice Data for Planning & Research Programme (GPDPR) deferred
NHS Digital and the Government announced recently that they have agreed to delay the introduction of the new General Practice Data Programme (GPDPR). Patient data used for life-saving research will benefit from even greater protection and assurances owing to tougher safeguards that will be put in place ahead of the GPDPR rollout.
While NHS Digital will continue to develop the infrastructure and engagement for the programme, they are not setting a specific start date for the collection of data. This means that the 1 September date no longer stands.
Data collection will now only begin when the following criteria have been met:
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The ability for patients to opt out or back in to sharing their GP data with NHS Digital, with data being deleted even if it has been uploaded, and outstanding opt outs being processed.
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A Trusted Research Environment is available where approved researchers can work securely on de-identified patient data which does not leave the environment, offering further protections and privacy while enabling collaboration amongst trusted researchers to further benefit patients.
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A campaign of engagement and communication has increased public awareness of the programme, explaining how data is used and patient choices
Should you still wish to amend your data sharing preferences then please see below:
Your data - data opt-outs for planning and research
If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both. These opt-outs are different and they are explained in more detail on the following page of the NHS Digital website:
Your individual care will not be affected if you opt-out using either option.
NHS Digital will not collect data from GP practices about patients who have registered a Type 1 Opt-out with their practice. See the following information here:
Patients do not need to register a Type 1 Opt-out by 1 September to ensure their GP data will not be uploaded.
National Data Opt-outs are managed through NHS Digital and not by the practice. Please follow the link below to set opt-out preferences:
