top of page
Bideford Medical Centre Logo

Helping you live well

NHS Logo

Tel: 01237 476363

Graphic representing the NHS App

The NHS App - access your medical record, order repeat prescriptions and more

Picture representing registration at the surgery

The NHS App - access your medical record, order repeat prescriptions and more

Picture of a prescription bag

Information and advice regarding prescription requests.

Picture illustrating self help

Information, guidance and advice for a wide range of health conditions

Picture representing test results

Information and advice regarding your test results.

Picture of the surgery

Surgery Opening hours and Enhanced Access Information

Update on our use of AI technologies at Bideford Medical Centre

As part of our ongoing commitment to keeping your personal information safe, we are temporarily pausing our use of Heidi and other artificial intelligence (AI)-powered tools, in line with the latest national guidance from NHS England.

This is a precautionary step while new governance frameworks and assurance processes are finalised across the NHS. Our goal is to ensure that every system we use protects our patients by meeting the very highest standards for safety, transparency, and data protection.

We’re working closely with NHS bodies and technology providers to help shape these standards and are optimistic that we’ll be able to safely reintroduce these tools very soon.

This technology has a vital role to play in the future of healthcare. Whether it’s reducing clinician admin, improving access, or supporting safer decision-making, these tools will be key to helping the NHS work more efficiently and meet increasing demand — all while supporting us to keep care patient-centred.

We’ll keep you informed as we move forward.

 

Thank you for your patience and continued support as we embrace technology that helps us deliver the best possible care.

Welcome To Bideford Medical Centre

Picture of Bideford Medical Centre

How Our System Works

All our patients needing to see or speak to a clinician are asked to submit a medical request, either by completing the form via the ‘submit a request’ button below or by telephoning the practice and asking a receptionist to complete this form on their behalf. 

Please consider which of the options below best describes your medical issue and follow the guidance. 

GP Availability 

W/C 14th July 2025

Dr Bond - Mon , Weds, Fri
Dr Brown - Weds AM, Thurs
Dr Chan - Mon, Weds, Fri

Dr Clarke - Mon, Thurs 

Dr Davies -  Tues, Weds PM, Fri AM

Dr DownNext available 29th July
Dr El-Badawy -  Mon AM, Tues
Dr James - Thurs, Fri

Dr Lloyd-Jones - Mon AM, Weds, Thurs

Dr O'Brien - Tues, Thurs PM, 
Dr Relph - Tues, Weds, Fri
Dr Thornton - Weds 

W/C 21st July 2025

Dr Bond - Mon AM
Dr Brown - Fri AM
Dr Chan - Weds, Thurs AM

Dr Clarke - Mon, Weds, Thurs AM

Dr Davies -  Mon, Tues, Weds

Dr DownNext available 29th July
Dr El-Badawy -  Mon AM, Tues, Thurs AM
Dr James - Tues, Thurs, Fru

Dr Lloyd-Jones - Mon, Thurs AM

Dr O'Brien - Tues
Dr Relph - Tues, Weds, Fri
Dr Thornton - Mon, Weds

Contact Us Online

Prescription Requests - please note

  • To avoid the risk of error, we are unable to accept routine prescription requests over the telephone. Our reception team will ask you to place any routine request in writing. 
     

  • We do not respond via phone or text to routine medication requests when a prescription has been issued or rejected.
     

  • We cannot advise when your prescription will be ready to collect from the pharmacy – only when we have issued the prescription.

FAQs

Please visit our Frequently Asked Questions page if you need further information regarding our system. We will endeavour to update the page regularly.

What to do if you require a Fit Note for work

Information regarding Minor Surgery undertaken at Bideford Medical Centre

How we manage long term conditions

Order prescriptions and view your medical record online

Useful resources for Carers

Information for registered patients

Where to go for minor injuries

Vaccinations held at the practice

Useful other surgery resources

Find out more about the services we provide at the practice

Meet the practice team

Find out how to become a member of the PPG and contribute to the running of the practice

For complaints and map location of the surgery.

Information regarding how your data is stored and used.

View your medical record online.

Care Quality Commission overall rating Good 1 June 2020
bottom of page