​GP Patient Survey results 2024 - Accessing the practice

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This national GP patient survey (NHS England) assesses patients’ experiences of healthcare services provided by GP practices, including experience of access to GP practices, contacting the practice, the quality of care received from healthcare professionals, experience of services when their GP practice is closed and patients’ experiences of NHS.

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The latest survey consisted of around 2.56 million questionnaires sent out to patients aged 16 or over registered with GP practices in England, from 2 January to 25 March 2024. 699,790 patients completed and returned a questionnaire, resulting in a national response rate of 27.3%. Results are weighted. Weighting ensures results are more representative of the population of patients aged 16 or over registered with a GP practice.

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The documents below give an insight into our patient’s experience when both accessing Bideford Medical Centre and attending their last appointment.

These statistics also provide a benchmark against the GP Patient Survey overall national averages. For a text only break down of the statistics please follow this link.​​

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For more detailed information on the GP Patient Survey please follow this link

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https://www.gov.uk/government/statistics/gp-patient-survey-results-2024