Administrative staff
Practice Manager – Mrs Olivia Bassett
Olivia, BA DMS CPFA, is responsible for the general and financial management of the Practice. She believes in life-long learning and encourages personal development. She held a Diploma in Business Coaching and completed a Leadership in Quality for Improvement Programme in July 2005 organised by Improvement Foundation, formerly known as National Primary Care Development Team.
Deputy Practice Manager – Mrs Lyn Watts
Lyn is the Deputy Practice and Personnel Manager. She is responsible for Patient Services, Estates management, HR Management and to day to day management of the Treatment Room.
IT Manager – Mr Sam Cole
Sam ensures our computer network operates smoothly and is in charge of the practice intranet, website and clinical audit programme.
Reception Manager – Mrs Elaine Barden
Elaine oversees the daily operation of the practice Reception.
Practice Administrator - Mrs Caterina Lamanna-Plumb
Cat manages all staff rotas and assists the Reception Manager in the daily operation of the practice Reception.
Finance Administrator - Mrs Carol Eaves
Carol assists the Practice Manager in the financial management of Bideford Medical Centre.
Prescribing Advisor - Mrs Carolyn Croker
Carolyn is a qualified Pharmacist who assists the prescribing lead GP with all aspects of prescrbing work within the practice.
Receptionists/Administrative
There are a Senior Receptionist, 13 Receptionists and an Audio Typist/Referrals Administrator who work a variety of hours to organise appointments, repeat prescriptions, patient registration, test results and carry out all the administrative tasks required to support the doctors and nurses to provide medical care to patients.